Wait, what. How does it not work well in a videogame? It's not just YOU who misses, the enemy rolls can and will miss, too.
I actually think I get what they're trying to say, there.
I've been playing Pathfinder: Kingmaker and I want to stab myself in the eyes with a fork with that game.
I mean, I'm enjoying it for the most part. Until I have to disarm a trap. Or open a treasure chest. Or have a conversation with someone. Or climb up a hill. Because everything requires a skill check, and the RNG HATES YOU. And the game just pulls absolutely no punches whatsoever when it comes to dice rolls. It follows Pathfinder/D&D 3.5 rules SLAVISHLY, which means "Roll 1d20, add your skill ranks. Result > Difficulty #? You pass. Result < Difficulty #. A loser is you." And because, like I said, the RNG hates you, you will inevitably roll a 1 for everything. Or, like, a 3 when all you needed to pass was a 4.
And with a live DM, who understands that, hey, your character is a trained diplomat who has tons of experience negotiating with angry people in tense situations, they'd probably be willing to work with you if you just kept getting crappy luck with the dice. But not this game. This game only understands "Big number better than small number."
And so, if you're like me, you're stuck quicksaving every 5 seconds so you can reroll EVERYTHING because "Well, didn't detect that trap since EVERYONE in the party failed their perception checks." "Couldn't unlock that treasure chest since the party rogue missed the check target by ONE, and you can't try again until you've leveled up and increased your Trickery skill." Yay. Even garbage like "I need to go to this location on the world map but I haven't found the road going there because my people have all apparently been struck blind, deaf and dumb and I can't make new Perception checks to see the big friggin' sign in the middle of the road that says 'This way to Troll Lair' until I level up again" happens all the time.
I know this isn't strictly about combat rolls, but I think this is the sort of thing the Larian guys are getting at. It is IMMENSELY frustrating being so beholden to the whims of the RNG in games like these. Especially early on when there's nothing you can do to mitigate just how epically bad your party are at EVERYTHING. And I think what they're trying to suggest is that they want to work in some way to make it so that it's just less bloody painful to sit there and watch your people fail over and over and over again because of a slavish adherence to a rule system that relies entirely on random numbers that can and will screw you over.
I mean, we all got used to the idea of getting eaten by wolves just outside Candlekeep. Start a new game, expect to get eaten by wolves at least a dozen times because you can't hit squat. Expect to see your combat log go "Miss. Miss. Miss. Miss. Miss." a dozen times before you see a single hit. Followed by being eaten by wolves. You just learn to live with it. Doesn't mean it's fun. Doesn't mean it's good, yeah?